Trading Terms
I. Applicability of General Sales Conditions
1.1. These conditions of sale (the "General Conditions") are made available to help assure that you are able to place and receive your order in an accurate and efficient manner. Your use of our website means that you have understood and accepted unconditionally all of our General Conditions. Important: Your use of our website means that you have, in any case, visualized the “stitched effect” of our photo before you buy.
1.2. No additional condition sought to be introduced by you shall be deemed applicable unless expressly so indicated in writing by an authorized officer of aldygo SARL. (“AP", "We" or "Us"). In addition, the failure of AP to exercise one or more of its rights hereunder shall not be deemed a waiver of those or any other rights.
II. Requests and confirmation
2.1. Please read all of our website instructions completely and carefully. Also, please make sure to double-check your responses to our various website prompts. We want to make sure that we are able to accurately process your order. The details of your name, e-mail, address and mode of payment are critical. We cannot be responsible for errors in information that is provided to us. Costs resulting from such errors will be charged to you.
2.2. Once your order has been placed, cancellations or changes will not be accepted.
2.3. Each request for product is subject to approval by AP. AP reserves all rights to reject a request for product due to iincomplete customer information, inappropriate photos, or for any other lawful reason.
III. Prices
3.1. Unless otherwise noted, all of our pricing and other charges are stated in US Dollars, British Pounds or in Euro.
IV. Payment at time of order
4.1. All on-line purchases are subject to immediate payment using Visa, MasterCard, American Express or PayPal. We are unable to offer any discounted terms.
4.2. Please pay attention to detail when giving us your account information. Make sure to give us your account number and the expiration date. All information should be provided in the proper field. Please double-check it for accuracy and completeness. Otherwise we will be unable to process your request if you do not enter it in the right place. Please see our Privacy Policy Statement (below) so that you may understand how this information is treated.
V. Availability of Products
This website lists all of the products that generally are available on-line from AP.
VI. Delivery of Products
Products are delivered by direct dowload from the website and e-mail.
VII. Transfer of Ownership
The transfer of ownership interest in our products does not take effect until payment in full has been received by us. The transfer of risk of loss or deterioration takes effect when the product is delivered to, and received by, the addressee or its agent.
VIII. Criticisms/ Complaints
8.1. AP prides itself on its high level of products and its service. If you have a criticism or a complaint, please contact us at once. We will work hard to make you happy, but need your help in order to do so.
8.2. All claims must be made within 48 hours of product delivery. Claims received by AP after longer delays may not be honoured. Claims should be sent to our Customer Service Department, by e-mail or by postal service to:
Postal address: Aldygo - 191-195 av Charles de Gaulle - Bat B1 - 92200 Neuilly-sur-Seine - France
Email: contact@amelieparis.com
8.3. All claims must be motivated and accompanied by an explanation of the problem, as well as the damages occasioned thereby. After an analysis of the situation, AP at its own discretion will determine the appropriate remedy.
8.4. AP SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMIT, LOSS OF PROFITS, REVENUE OR OTHER BENEFITS ARISING FROM OR RELATED TO A BREACH OF THIS AGREEMENT, OR FOR CLAIMS AGAINST YOU BY ANY THIRD PARTY.
IX. Returns
No returns are accepted.
X. Right of access and correction
10.1. Our Privacy Policy Statement
Because of our concern with the protection of your private life and information personal to you, AP treats with the strictest confidentiality all personal information it receives about you. In connection with your purchases, we will request from you only the information (including name and street and email addresses) necessary to fill and follow-up with your order. Information you give online goes to a secure server and are immediately encrypted.
10.2. Your Rights
Consistent with France's Information and Liberty Law dated 6 Jan 1978, you have the right of access to the information you have provided on our website.
You also are encouraged to tell us how we can keep you up-to-date with our product line, especially seasonal specials. We would happy to communicate with you, and to have you communicate with us, by mail or email.
Postal address: Aldygo - 191-195 av Charles de Gaulle - Bat B1 - 92200 Neuilly-sur-Seine - France
Email: contact@amelieparis.com
10.3. Our Duties
We make all of our files available to the National Commission on Information and Freedom. We also integrate into our files the Robinson List and the internet equivalent to the Robinson List, as well the list of individuals who do not wish to receive promotional or other commercial information.
XI. Warranty
11.1. EXCEPT AS SET FORTH IN THIS SECTION, AP MAKES NO EXPRESS OR IMPLIED REPRESENTATIONS OR WARRANTIES WITH REGARD TO ITS PRODUCTS, INCLUDING ANY WARRANTIES AS TO THE FITNESS OF ITS PRODUCTS FOR A PARTICULAR PURPOSE. ANY SUCH ADDITIONAL WARRANTIES HEREBY ARE DISCLAIMED.
XII. No Resale
When you order product from us, if you are a consumer, you agree that it is for personal use (by you or other individual(s)) and that it will not be resold by you.
Note: the photos of our website are not contractual.